Chat Support

Chat Support

Contact us

Queen CasinoCustomer support is available 24 hours a day, 7 days a week.We always have staff available to answer your questions and problems as quickly, efficiently, and courteously as possible.We believe that it is important to reflect the opinions of our customers in order to build the best possible casino that meets the needs of our users. If you have any queries,please feel free to send us an email to [email protected] and we will get back to you as soon as possible.
You can contact us by click 1.Support(Chat) at the right bottom, or 2. Contact us(mail).You can contact us via live chat, dailty between 9:00AM-3:00AM GMT+9. You can talk soon in about 10 seconds



How to start live chat

When click Support Icon, you can see the following screen

  • 1. Please put in your name (when already logged in, the form will be automatically filled in)
  • 2. Please put in your e-mail address(when already logged in, the form will be automatically filled in)
  • 3. Please fill in the details of your inquiry.
  • 4. Please choose “Start Chat” to contact to our Japanese customer staff

there are differences in the display, commands, performance, and way of winning between the desktop and mobile version, however, the basic operation method and operation concept are the same.
if you have any concerns, please do not hesitate to contact our customer support. Our japanese staff are always available via live chat!